ALREADY A collector?

• Each Abstract Orlando Collector (individually, a “member ”) MUST BE PRESENT  for the scheduled class with a valid ID. To join a class, both a reservation and valid membership are required. Reservations are subject to availability and applicable blockout dates. Collectors are not guarantee class admission, especially during high attendance periods. It may be difficult for Collectors to make class reservations to visit on certain dates or times.  
• Class capacity may be limited from time to time due to various reasons including, but not limited to, Acts of God, governmental direction or guidance from health experts. Some Collectors benefits and features may not be available during periods of limited capacity. Also, class experiences and offerings may be modified and are subject to limited availability or even closure.  
• A Collector must present a valid Membership Gold Card and valid photo identification prior to purchases to receive any applicable benefits and discounts. Benefits and discounts are nontransferable beyond the "Plus One" accompanying the Collector and may not be combined with any other offer or promotion. Such benefits and discounts are for personal use only and may not be used for any commercial purpose including, without limitation, to obtain or purchase items or services with the intent to resell such items or services. 
• Collectors are allowed to book (2) spots for a certain class time. (1) spot for the Collector and (1) spot for the Collector's 'Plus One' (Guest). $20 deposit per guest is required to book your session. The deposit will be subtracted from any (1) project + 25% off.  The guest will be allowed to share the benefits of the Collector. Membership benefits does not apply beyond the 'Plus One' present. The Collector's "Plus One" must also have a valid reservation. Collectors are not expected to book (1) spot for themselves and be accompanied by a "Plus One" without a valid reservation. Admission will NOT be offered to the "Plus One".   
• Collectors may NOT use or share their booking code to schedule a class for other guests. In doing so, the Collector will forfeit their membership without a refund. 
• Class size can not exceed (10) Guests. In the case of the class reaching capacity, the Collector will have to find another day and time that has availability. 
• The Collector's code will ONLY work to book a class through the "Membership" page on Abstract Orlando's website. The Collector's code will NOT work to book a class through the "Fluid Art" page on Abstract Orlando's website.   
• If a Collector's Gold Card is lost or stolen, the Collector is asked to report the situation immediately to Abstract Orlando via text. A replacement will be issued in the amount of $10.   
• Automatic Renewal: After your initial one year term, your membership will NOT automatically renew. After your first renewal the term and rate may change. Before each renewal, we will send a reminder with the term and rate then in effect. If you do nothing, we will cancel the membership.  
• Admission to become an Abstract Orlando Collector is conducted online via Abstract Orlando's website. Membership becomes official upon confirmation of payment for the first term of membership. Memberships are nonrefundable, nontransferable and remain the property of Abstract Orlando. Restrictions apply including, but not limited to, capacity constraints and other closures. Additionally, Memberships may not be used for commercial purposes and are void if altered or misused. A Collector must abide by all rules and regulations applicable to the Abstract Orlando company. Abstract Orlando reserves the right to cancel, suspend or revoke any Membership or deny class admission to any Collector at any time for any reason. 

Your appointment is very important to us and it is reserved especially for you. We realize that there can be some unexpected things that can come up in our lives. While truly sympathetic, when a guest cancels without giving enough notice, they prevent another guest from the experience. In fairness to all guests, this policy is in effect regardless of the reason for the cancellation.

Abstract Orlando has a minimum (48) hour cancellation/rescheduling policy.

Cancellation:

- Outside (48) hour window:

If a guest cancels an appointment outside the (48) hour window of their scheduled class time, the guest will receive a full credit in the form of a gift card to be used towards any future class. Even though deposits cannot be refunded, the good news is they do not expire if you haven’t used them.

- Cancellations can be made by clicking “Cancel Booking” on the confirmation email. Tickets purchased outside of Abstract Orlando’s website are non-refundable. 

- Inside the (48) hour window:

If a guest cancels an appointment inside the (48) hour window of their scheduled class via text, the guest will forfeit the full deposit amount without incurring additional fees. If a guest fails to cancel with sufficient notice or does not show up for their reservation, the credit card provided at the time of reservation will automatically be charged $10.00 per person. Cancelations can be made by texting Abstract Orlando at (689)-348-8239

Reschedule:

- Outside (48) hour window:

If a guest reschedules an appointment outside the (48) hour window of their scheduled class time there is no rescheduling fee. 

- Reschedules can be made by clicking “Change Booking” on the confirmation email.

- Inside the (48) hour window:

If a guest reschedules an appointment inside the (48) hour window of their scheduled class, the guest is subjected to a $10 Per Guest Rescheduling Fee and is not entitled to a refund on the future rescheduled appointment. Reschedules can only be processed before the appointment time, not after. Any attempt to reschedule a missed appointment will be denied based on our “No-Show” policy. 

How to reschedule inside the (48) hour window?

Visit the website at www.AbstractOrlando.com to find a new day & time that is shown as available on the calendar. Once a new time and day has been found, text us at (689)-348-8239 the name on the reservation along with the new time & day. Once Rescheduling Fee payment is made, the guest will receive an email confirmation of the new booking information.

No-Show:

- A “No-Show” is a guest who misses a scheduled appointment without canceling or rescheduling. “No-shows” will forfeit the full deposit amount and the credit card provided at the time of reservation will automatically be charged $10.00 per person.

Late

- If a guest arrives 10 minutes or later to the scheduled class time, the guest will NOT be admitted into the class & will forfeit the full deposit amount. 

Important facts:

- A guest CAN NOT use an extra ticket towards their canvas option. A deposit is ONLY to reserve a seat. 

- If guests from your party can not attend the class, their deposits can not be used towards a future credit or canvas option. 

- (1) Deposit can only be applied to (1) Project

- (2) Guests can not work on (1) Project.

- Each guest is required to have a reservation. 

- We do not accept walk-ins. Seats are not set aside for unregistered guests. Observers will be charged a $20 admission fee to be in the studio.

- No infants/strollers

- Abstract Orlando has a (30) day hold policy. If paintings are not picked up within (30) days, the artwork is donated to charity.

- 18% automatic gratuity will be applied to groups of (6) or more.